Work you do in the app without a connection is saved on your phone and sent to your account later, automatically. Nothing on screen says when it has been sent, so this article explains how it works and what to watch for.
When the app sends your work
The app tries to send waiting work:
- as soon as you save something
- when the connection comes back
- when you open the app or switch back to it
- about once a minute while the app is open
- when you pull down on the Catalogs page
Your phone may also wake LotJitsu in the background now and then. The phone decides when, often not at all, and battery-saving settings can stop it. The reliable way to finish is to open LotJitsu with a connection and keep it on the screen. While it is online with work still to send, it stops the screen from locking. When the screen locks on its usual schedule again, the app has sent what it can.
In what order
Folders and catalogs go first, then lots, then photos. LotJitsu writes the text for lots you added offline last, once their photos are up. So a lot's photos appear before its title and description.
If sending fails
If LotJitsu can't be reached, the app waits and tries again, waiting longer each time, up to an hour between tries. After 15 tries it stops, until you next open the app or reconnect, which starts it again. Closing the app mid-upload is safe: nothing is created twice.
Things that can change on the way
- A lot's number. If someone used the same Lot Number in that catalog before your lot was sent, your lot gets the next free number. No message tells you, so check the numbers of lots you added offline.
- A field changed in two places. If the same field was also changed on your computer, another phone or by a collaborator, the most recent change wins and the other is dropped. Keep your phone's date and time set automatically.
- Something LotJitsu refuses. If LotJitsu turns down an item when it arrives, for example a photo that goes over your plan's photos-per-lot limit, that item is dropped and no message tells you. Online, the same thing shows an error straight away.
Before an import
If the phone still has work to send, the Import wizard stops at Sync before importing ("You have N offline changes waiting to sync."). Tap Sync Now, wait, and the import continues.
What erases unsent work
Sign out only after the app has caught up. When you sign out with a connection, the app gives waiting work a couple of seconds to send, then erases everything stored on the phone, including anything not yet sent. It can't be brought back.
- Signing out with no connection does nothing: you stay signed in and nothing is erased.
- Logging in as a different account erases the previous account's unsent work. On a shared phone, let one person's work finish sending first.
- Deleting the app erases anything not yet sent. Update it in place instead.
What doesn't lose work
- Losing the signal again, or closing the app: the work waits.
- Your session ending (for example, after a password change elsewhere): log in again as the same account and sending carries on.
