The Support page on lotjitsu.com has every help article, a search, and our Frequently Asked Questions. You do not need to log in to read it.
Steps
- Go to lotjitsu.com and click Support at the top of the page. If you are logged in, you can also open your account menu (your picture or initials at the top right) and click Help.
- Search with Search help articles..., or click a topic and then an article.
- For quick answers, scroll to Frequently Asked Questions at the bottom of the page and click a question to open it.
Contact us from an article
Every article page has two buttons in the right-hand column:
- Ask Support opens How can we help?. Type your message and click Ask Support. If you are not logged in, also fill in Email address so we can reply.
- Suggestions opens the Suggestion Box. See Send a suggestion.
Other ways to reach us
- Contact Us, at the top and bottom of every page, opens a form you can send without logging in, plus our email address and phone number. See Contact support: Ask Support and Support Chat.
- Questions before you sign up? On the home page, click Got Questions?. When someone from our team is online, the button reads Sales Chat and opens a chat instead.
Good to know
- If the articles cannot load, the page says Help articles can't be loaded right now. Reload the page in a moment.
- If a search finds nothing, it says No help articles found.
- The same articles are in Help in the LotJitsu app and in LotJitsu on your computer.
- Can't log in? See Trouble logging in. After a failed log in, the Log In window offers Get help, which opens this Support page.
