Restore something you deleted, on your phone

Using a computer? See Restore something you deleted, on your computer.

A deleted folder, catalog or lot is kept for 30 days. Until then you can put it back, exactly where it was, from the Activity Log on your History page.

Before you start

• You need a connection. Without one, the Restore buttons are dimmed.
• The Activity Log lists only your own actions. If someone else deleted the item, ask them to restore it.

Steps

1. Tap your profile picture at the top right to open the account panel.
2. Tap History.
3. Scroll past Exports to Activity Log. Older entries load as you scroll.
4. Find the entry for the deletion. It starts with Deleted, for example "Deleted Folder Estate Sales" or "Deleted Lot #12", with the date and time beneath.
5. Tap Restore.
6. A confirmation opens, titled Restore this catalog? (or Restore this lot? or Restore this Folder?). It names the item, for example "This will restore Estate Sales and everything it contained." Tap Restore. Restored. confirms it.

What comes back

• A folder returns with the catalogs deleted with it, their lots and photos.
• A catalog returns to the same folder, or the top level, with its lots and photos.
• A lot returns to its catalog with its photos. If its lot number was taken in the meantime, it gets the next free number.

Who can restore

• A folder or catalog: its Owner.
• A lot: anyone who can work in the catalog, from their own Activity Log.

If a restore fails

• Couldn’t restore - the name is already in use. Rename the existing one first. Another folder or catalog in the same place now has that name. Rename it, then try again.
• Couldn’t restore - please try again. Common causes: the folder or catalog it belonged to is still deleted (restore that first); a catalog with the same name now exists in the same place (rename it); or more than 30 days have passed, and the item is gone for good.

Good to know

• The Restore button stays on an entry after you use it. Tapping it again shows an error; the item is already back.
• A lot you deleted offline shows up in the Activity Log once your phone has sent the change.