Change your password on your computer

Change your password when you know the current one. If you have forgotten it, reset it instead: see Reset your password on lotjitsu.com.

Using the phone app? See Password, sign-in methods and sessions in the app.

Steps

1. Click your photo or initial at the top right, then your name and email at the top of the menu. Profile opens.
2. Click Change Password at the right of the photo row.
3. Enter a New password: 7 or more characters, with an uppercase letter, a lowercase letter and a number.
4. Enter it again in Confirm new password.
5. Click Change password. It stays unavailable until both fields are filled in.
6. In Confirm Password, enter your current password and click Confirm.

A message confirms "Password changed".

What happens next

• You stay logged in where you are. Every other browser and phone is logged out and needs the new password.
• LotJitsu emails you "Your password was changed" and adds a Password Changed alert under the bell.

No password yet? Set one

An account created with Apple or Google has no password. Its Profile shows Set a password where Change Password would be.

1. On Profile, click Set a password.
2. The dialog says you'll confirm with Apple or Google first. Click Continue.
3. Log in with Apple or Google in the page that opens, using the account linked to LotJitsu. You come back to Profile.
4. Enter a New password (7 or more characters, with an uppercase letter, a lowercase letter and a number), then enter it again in Confirm new password.
5. Click Set password.

A message confirms "Password set". From then on, Change Password, changing your email address and deleting your account all work with that password.

If you confirm with a different Apple or Google account, you see "That Apple account is not linked to this LotJitsu account." (or Google). Try again with the linked one.

Good to know

• "Passwords do not match" means the two new-password fields differ.
• "The current password you entered is incorrect." means the password in Confirm Password is wrong. If you can't remember it, reset it instead.
• Got "Your password was changed" but didn't change it? Reset your password straight away, then contact support. See Contact support.
• LotJitsu on your computer has no list of logged-in devices. To see and end sessions, use Security in the app.